Overview: Orders Panel

The Orders panel shows your MGP Pro orders. The Orders panel also allows you to view additional details about each order, view, and download orders.

Use the overview image and corresponding table to locate tools in the Orders panel.

Numbered Area / Icon	Description	User Guide References
1  Order Dashboard	Visualizes how many orders are ready to download, are on track, or stopped. Download Ready Your order has been processed or collected, and has been delivered to the specified delivery location. On Track Your order has been accepted by Maxar. If it is a tasking order, it is in the process of getting added to the tasking deck. Statuses include in production and delivering. Stopped Your order was either canceled or failed. Statuses include canceled and reorder required. Next to any dashboard, select the filter icon to quickly filter by all orders with the selected status. The order dashboard only reflects the current page of orders.	N/A
2  Order Type	Select the order type that you want to display in the Orders panel.	Filtering Orders
3  Filter	Apply filters to narrow down the orders that appear in the Orders panel.	Filtering Orders
4  Customize	Customize the columns in the Orders table. In the menu that opens, select the toggle next to each column that you want to show or hide.	N/A
5  Export	Export a list of orders in CSV format.	Exporting Orders
6  Order Selection Box	Select one or more orders.	N/A
7  Sort	Sort a column in ascending or descending order. Sorted in ascending order. Sorted in descending order. By default, orders are sorted in descending order by last modified date/time.	N/A
8  Actions Column	To open the Downloads tab of the Order Information page, select Download. Optionally, to view order information or cancel your order, select the Orders Menu . When you order an image via Ingest to Streaming, you will see a Load button in the Actions column, instead of the Download button that displays for all other images. Select Load to open the image in the online catalog.	Downloading Orders Viewing Order Information Canceling Orders
9  Expired Orders	Orders more than two weeks old display in red text. Hover over the clock to see an order's expiration date. If an order has expired, please place a new order.	N/A
10  Pagination Options	Navigate between pages of order results and change the number of images displayed on each page of the Orders panel. More Information Entries Per Page Select the number of entries visible on each page of the Orders panel. Item Count Indicates which orders you are currently viewing and the total number of orders available on each page. Pagination Buttons Navigate between pages of results Jump to the first page of results View the previous page of results View the next page of results Jump to the last page of results.	N/A
11  Total Pending Charges (Not Pictured)	When you place a tasking order, the Orders panel displays the number of credits you have in escrow. Total pending charges are only displayed when viewing Tasking orders (using the Order Type drop-down).	More About Orders

Numbered Area / Icon	Description
12  Order Dashboard	Visualizes how many orders are ready to download, are on track, or stopped. Download Ready Your order has been processed or collected, and has been delivered to the specified delivery location. On Track Your order has been accepted by Maxar. If it is a tasking order, it is in the process of getting added to the tasking deck. Statuses include in production and delivering. Stopped Your order was either canceled or failed. Statuses include canceled and reorder required. Next to any dashboard, select the filter icon to quickly filter by all orders with the selected status. The order dashboard only reflects the current page of orders.
13  Order Type	Select the order type that you want to display in the Orders panel.
14  Filter	Apply filters to narrow down the orders that appear in the Orders panel.
15  Customize	Customize the columns in the Orders table. In the menu that opens, select the toggle next to each column that you want to show or hide.
16  Export	Export a list of orders in CSV format.
17  Order Selection Box	Select one or more orders.
18  Sort	Sort a column in ascending or descending order. Sorted in ascending order. Sorted in descending order. By default, orders are sorted in descending order by last modified date/time.
19  Actions Column	To open the Downloads tab of the Order Information page, select Download. Optionally, to view order information or cancel your order, select the Orders Menu . When you order an image via Ingest to Streaming, you will see a Load button in the Actions column, instead of the Download button that displays for all other images. Select Load to open the image in the online catalog.
20  Expired Orders	Orders more than two weeks old display in red text. Hover over the clock to see an order's expiration date. If an order has expired, please place a new order.
21  Pagination Options	Navigate between pages of order results and change the number of images displayed on each page of the Orders panel. More Information Entries Per Page Select the number of entries visible on each page of the Orders panel. Item Count Indicates which orders you are currently viewing and the total number of orders available on each page. Pagination Buttons Navigate between pages of results Jump to the first page of results View the previous page of results View the next page of results Jump to the last page of results.
22  Total Pending Charges (Not Pictured)	When you place a tasking order, the Orders panel displays the number of credits you have in escrow. Total pending charges are only displayed when viewing Tasking orders (using the Order Type drop-down).

More About Orders

• When you place a tasking order, you can view the number of credits you have in escrow. From the Order Type drop-down, select Tasking. At the bottom of the page, you will see your Total Pending Charges. This amount is held in escrow until your tasking orders are completed.

  

  Your Total Pending Charges show how many credits are currently in escrow.

  More About Escrow

  Tasking requests are based on a number of factors, such as priority, demand, and other order parameters. Additionally, your tasking order may result in the collection of multiple images. Tasking requests use an escrow system rather than metering the quoted number of credits against your credit plan limit upon placing the order.

  Upon acceptance of your tasking quote, the quoted number of credits are placed in escrow. The credits in escrow are metered against the credit plan limit after each successful collect (or partial collect). If your tasking time window expires and you have credits remaining in escrow, these credits are released.

• When you select an order in the Orders panel, the order's AOI displays in the viewport, zoomed to its fullest extent.

• For more information about tasking statuses, please see https://developers.maxar.com/docs/tasking/guides/tasking-status.